Privacy Policy

We are Zenplanto s.r.o. with registered office at U Pergamenky 1145/12, Holešovice, 170 00 Prague 7, Czech Republic, identification number: 07214987, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Insert 296882. We operate a website on the website www.zenplanto-farms.com.

To provide our services, sell goods and operate our website, we process some personal data.

The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR")

1. Processing of personal data

A. Processing of personal data when using the contact form

If you enquire about our products and services, we will work with the contact details you provide, mainly via the enquiry form. These are: your name, surname, e-mail, telephone number, your requirements regarding our products and services, or any other information you fill in the enquiry form or provide us with as part of the further arrangement.

For what reason?

We will contact you through them to make further arrangements regarding the goods.

On what legal basis?

This is processing on the basis of Article 6(1)(b) GDPR - contract negotiation or pre-contractual measures at your request.

How long will we process personal data?

Unless we establish further cooperation, we will process your data for a maximum of 5 years from our last communication. 

B. Newsletters (commercial communications)

If you are a purchasing customer and you did not opt-out when you purchased, we will use your email address to send you our newsletter.

On what legal basis?

Section 7(3) of Act No. 480/2004 Coll., on certain information society services, allows us to do so, unless you have prohibited us from doing so at the time of purchase.

How long will we process personal data?

5 years since your last purchase. You can unsubscribe at any time by email or contact us by email: info@zenplanto-farms.com. 

2. Who gets access to the data?

Your data will stay with us. However, we do have some companies or other persons working for us who get access to the data because they help us run our e-shop. These are:

• provider of the technical solution of the website (eMan a.s., ID 27203824, registered office U Pergamenky 1145/12, Holešovice, 170 00 Prague 7)
• marketing agency (swiit, s.r.o., ID 17420130, with registered office Pod bateriemi 90/9, Střešovice, 162 00 Prague 6)
• e-mailing service provider (ECOMAIL.CZ, s.r.o., ID 02762943, with registered office at Na Zderaze 1275/15, Nové Město, 120 00 Prague 2)

We process personal data only within the European Union.

3. What else you should know

We do not have a designated data protection officer.

If you have any questions about your personal data, please contact us at info@zenplanto-farms.com or call +420 222 202 223.

4. Use of cookies

Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website or another website that recognises them on each subsequent visit. 

Cookies perform a variety of tasks, such as enabling you to navigate between websites efficiently, remembering your preferences and generally improving the user experience. They can also ensure that the ads you see online are better tailored to your personality and interests.

We use the following cookies on the website:

• Necessary cookies: these are required for the operation of the website, for example, to allow you to log into secure areas of the site and other basic functionality of the site. This category of cookies cannot be disabled.
• Analytical/statistical cookies: for example, they allow us to recognise and track the number of visitors and to monitor how our visitors use the website. They help us to improve the way the site works, for example by enabling users to easily find what they are looking for. We only run these files with your prior consent.
• Advertising cookies: used to track preferences and allow us to show you advertising and other content that best matches your interests and online behaviour. We only run these cookies with your prior consent.

Please note that third parties (including, for example, external service providers) may also use cookies and/or access data collected by cookies on the website.

Who processes cookies for us? 

• the provider of Google Analytics, Ads and Doubleclick, Google Ireland Ltd., whose registered office is at Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland, in accordance with its terms and conditions (https://policies.google.com/technologies/cookies?hl=cs),
• Facebook and Instagram, operated by Meta Platforms Ireland, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland in accordance with its terms and conditions (https://www.facebook.com/privacy/policies/cookies/?entry_point=cookie_policy_redirect&entry=0),
• the provider of the Sklik service and the Zboží.cz service - Seznam.cz, a.s. (registered office Radlická 3294/10, 150 00 Praha 5 - Smíchov), in accordance with its terms and conditions (https://www.seznam.cz/reklama/cz/obsahovy-web/pravidla-reklamy/gdpr/).

Further information about cookies and the current list of cookies can be found via the individual web browsers, most often under Developer Tools.

Consent can be expressed by means of a check box contained in the so-called cookie bar. You can subsequently refuse cookies in your browser settings or set to use only some of them.

For more information on managing cookies in individual browsers, please visit the following links:

• Google Chrome (https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=cs)
• Firefox (https://support.mozilla.org/cs/kb/povoleni-zakazani-cookies)
• Safari (https://support.apple.com/cs-cz/guide/safari/sfri11471/mac)
• Opera (https://help.opera.com/cs/latest/security-and-privacy/)
• Microsoft Edge (https://docs.microsoft.com/cs-cz/sccm/compliance/deploy-use/browser-profiles) 
• Internet Explorer (https://support.microsoft.com/cs-cz/help/17442/windows-internet-explorer-delete-manage-cookies)

5. Your rights in relation to the processing of personal data

The GDPR gives you, among other things, the right to contact us and ask for information about what personal data we process, to request access to this data and have it updated or corrected, or to request a restriction on processing, you can request a copy of the personal data we process, request that we delete your personal data in certain situations, and in certain cases you have the right to data portability. You can object to processing on the basis of legitimate interest. 

If you believe that we are not handling your data correctly, you have the right to file a complaint with the Office for Personal Data Protection or take your claims to court.

These conditions are effective from 8 June 2023